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IT-M Operations Performance Manager (M/F)

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IT-M Operations Performance Manager (M/F)

Job details

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IT-M Operations Performance Manager (M/F)
Lille
Freelance
English

Context

Our client, a major player in the retail industry, is currently looking for a freelance IT Operations Performance Manager (M/F). We are currently looking for a freelance IT Operations Performance Manager (M/F) to join a large group that listens to freelancers and understands their issues. You will be part of a human-sized team, where Agile methodology is a must. If you are looking for a long term mission with an international dimension, with a minimum of 2 days of telecommuting and easy access to public transport, you are in the right place.



Mission

For this mission you will be the reference for the improvement of operations by developing a plan for the deployment of skills, best practices and performance management solutions on the product perimeters that will be entrusted to you.

As a freelance IT-M Operations Performance Manager, your day-to-day work will include :

  • Be the operations manager for the community
  • Development of the Perf4Ops skills and practices deployment plan
  • Supporting operational resources (Products team, BU operations teams) in the implementation of processes and best practices for monitoring operations and performance.
  • Empowering the different actors of the community on the tools
  • Supporting the Product Owners of the community in the implementation of SLAs and KPIs and making them autonomous in their daily management
  • Assessing the maturity of the community on operations and adapting progress plans
  • Feeding the product backlog to enrich it with user needs

The expected deliverables are :

  • Construction of SLI/SLOs and KPIs for monitoring operations/performance
  • The technical analysis report of performance incidents/problems
  • The performance report


Profile

For this assignment, the following skills are required:

  • Application/Network Performance Management - Confirmed - Imperative
  • General technical knowledge - Confirmed - Imperative
  • Python Development - Advanced - Important
  • Good communication
  • Writing, interpersonal and active listening skills
  • Macroscopic knowledge of the infrastructure
  • Significant experience in production, technical service delivery and customer relations.
  • Good command of English




Company

Still interested? Here's what our Anywr freelance team has to offer:
- Long assignments that meet your expectations
- Transparency on the application process
- Advice and coaching during client meetings
- Contract monitoring and mission review every 3 months
- Administrative management and payment within 10 days of invoice date

Independence with peace of mind! At Anywr freelance, we offer our freelancers long term assignments with our clients selected to meet their expectations. Anywr freelance offers its freelancers turnkey solutions adapted to their activity, including career, client relations, administration and remuneration.